In this time of national crisis, it is important for you to know that we are here for you. No matter what the need or issue is, you can count on us to be there to try and help in any way we can.
Account Access
We understand how important it is for you to have access to your accounts at all times. Especially now, when travel is limited and we all need to be home or, if you have to travel, close to home. With that in mind, we have highlighted a number of convenient ways for you to access your accounts no matter where you are.
As a member of Taleris Credit Union, you have access to over 5,600 Shared Branches as part of the Nationwide Shared Branching Network. Most likely there is a Shared Branch close to your home. During this crisis, many of these branches remain open but may have limited hours or limited access. Please be sure to check with the credit union branch you are planning to visit to make sure of the hours and access. You also have access to thousands of fee free and discounted fee ATMs across the country.
For information on Shared Branches and ATMs near your location, please go to https://www.taleriscu.org/branch-information/
Seven Hills Service Center
Please note, the Taleris Seven Hills Service Center is OPEN, but is limited to Drive-thru access and ATM access only.
Monday through Thursday:
Lobby: TEMPORARILY CLOSED | Drive Through: OPEN 9 AM – 5 PM
Friday:
Lobby: TEMPORARILY CLOSED | Drive Through: OPEN 9 AM – 6 PM
Saturday:
Lobby: TEMPORARILY CLOSED | Drive Through: OPEN 9 AM – 1 PM
Closed Sunday
Please remember you can also utilize our 24/7 Online Banking, our 24/7 Mobile Banking as well as our 24/7 Audio Access System.
To reach a Member Services representative at the Service Center, call 216.739.2300 or 800.828.6446, their fax number is 216.642.7663. They can be reached via email at: support@taleriscu.org.
For all Operational Services, the mailing address is: PO Box 318072 | Cleveland, Ohio 44131-8072.
Loan Needs
We also understand that some of you may be experiencing Hardships due to this crisis. Please call 216.739.2300 (option 5) during normal business hours for any Taleris loan related issues you may be having. We will be happy to help you in any way we can. If you are interested in applying for a loan, or have questions about a new loan, please call 216.706.3515 and speak to a Loan Representative.
Fraud Schemes
Unfortunately, even during times of crisis there are those who would take advantage of others. The FBI is giving consumers advice on how to protect themselves from scammers who are using the COVID-19 pandemic to steal money, or personal information. Click HERE for more information.
Please stay safe and follow the rules set forth by the CDC ( www.cdc.gov) and our state and federal government.
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